QUESTION 331 A user’s laptop screen is extremely dim. A technician attempts to alter the brightness using function keys and the BIOS, but the screen never changes in brightness. Which of the following is MOST likely the cause? A. Battery…Continue Reading →
QUESTION 321 Which of the following connection types is MOST likely to be used to connect an internal hard drive to a computer? A. IDE B. DVI C. Parallel D. eSATA Answer: A
QUESTION 311 A technician installs a biometric device using the manufacturer supplied driver. After confirming the device functions properly, the technician performs Windows and antivirus updates. Which of the following would BEST explain why the biometric device no longer functions?…Continue Reading →
QUESTION 301 Which of the following is required in order for BitLocker to be enabled? A. Drive encryption B. Group Policy C. Trusted platform module D. Power-on Password Answer: C
QUESTION 291 In which of the following situations is it appropriate for an IT service provider to make copies of a customer’s confidential data? A. If the technician determines it necessary, for backup purposes B. It is never appropriate to…Continue Reading →
QUESTION 281 Which of the following connectors is found on every desktop power supply? A. Berg B. SATA C. PCIe D. Molex Answer: D
QUESTION 271 A workgroup of five PCs uses a shared printer. A customer says they cannot print to the printer but can access shares on another PC used for common files. The printer appears to be powered on. Which of…Continue Reading →
QUESTION 261 Which of the following is the MAIN purpose of cleaning the printer during the imaging process? A. It prolongs the toner cartridge’s lifecycle B. It takes off any residual toner left after development C. It keeps the printer…Continue Reading →
QUESTION 251 A user with an inkjet printer states that all their color printouts are missing red ink. The inkjet printer has a cartridge for each of the CMYK colors, and the user recently replaced the magenta cartridge. Which of…Continue Reading →
QUESTION 241 Which of the following devices is necessary to provide power to a laptop LCD screen? A. PCMCIA card B. Backlight C. Inverter D. PCI-E card Answer: C
QUESTION 231 An outline of an image can be viewed on a laptop screen, but it is very dim and the screen appears almost black. This can be caused by a failing. (Select TWO). A. inverter. B. LCD. C. plasma…Continue Reading →
QUESTION 221 A technician notices that the PC is not receiving an IP address. Which of the following tools would the technician use to troubleshoot the computer’s NIC? A. Loopback plugs B. ESD mat C. Cable tester D. Toner probe…Continue Reading →
QUESTION 211 A technician is diagnosing a laser printer that is consistently having issues picking up paper from the first tray. Which of the following items would the technician replace FIRST? A. Toner B. Transfer belt C. Rollers D. Imaging…Continue Reading →
QUESTION 201 Which of the following RAID levels extends the size of a volume without providing reliability or mirroring? A. RAID 0 B. RAID 1 C. RAID 5 D. RAID 10 Answer: A
QUESTION 191 Which of the following connector types is used on a CAT5 cable? A. RJ-45 B. DB-9 C. RJ-11 D. RS-232 Answer: A
QUESTION 181 Which of the following memory form factors is MOST commonly found in laptops? A. SDRAM B. SODIMM C. RAMBUS D. DIMM Answer: B
QUESTION 171 Which of the following printers is required when carbon paper is used? A. Inkjet B. Thermal C. Laser D. Impact Answer: D
QUESTION 161 Which of the following expansion slots can ONLY be found on a desktop computer? A. PCI express B. Express Card 34 C. Express Card 54 D. PCMCIA Answer: A
QUESTION 151 Which of the following describes the use of the DNS protocol as it relates to a TCP/IP network? A. Provides remote connectivity to resources on the network B. Provides separate control and data connections between network resources C. …Continue Reading →
QUESTION 141 Which of the following video cable types would be MOST likely to experience gradual, degraded signal quality over a long distance? A. HDMI B. DisplayPort C. VGA D. DVI Answer: C